Peugeot Malaysia has announced the opening of its first 3S centre (sales, service & spare parts) in the state of Sarawak, located in Kuching.
Operated by Heng Lian Enterprise Berhad, this 4,200-square-foot 3S centre features a showroom that can accommodate four vehicles, a delivery area, and offers maintenance, repair services, and warranty support.
The establishment of this 3S centre is seen as a means to meet the needs of the Peugeot driving community while further strengthening the brand’s commitment to customer satisfaction.
According to Daniel Gonzales, Chief Operating Officer for ASEAN & General Distributor of Stellantis, “Our strategy to strengthen the presence and growth of PEUGEOT in Malaysia involves expanding our dealer network, with East Malaysia playing a crucial role in this expansion effort.
“We are pleased to collaborate with Heng Lian and welcome their addition to our distribution network as the first 3S Centre. We will also continue to expand our presence in the East Malaysian market.
“To maintain the highest standards of expertise, the after-sales maintenance team at PEUGEOT Kuching has undergone comprehensive training, both online and in-person, in collaboration with Stellantis Malaysia. This commitment also includes all future staff to ensure that all PEUGEOT vehicle owners receive the best service and support.”
The principal dealer of PEUGEOT Kuching, Sylvia Ng, stated, “PEUGEOT Kuching is not just a showroom; it represents our commitment to providing an exceptional ownership experience for our customers.
“Our investment in after-sales services, from maintenance to warranty support, ensures that both new and existing Peugeot customers will receive the best care. With a trained team and a strategic location, we are ready to set a new standard in customer service and automotive excellence.”
Peugeot customers can contact Stellantis customer service at 1800-18-STLA, or alternatively, reach out directly to the Peugeot Kuching dealer at 016-2171464.