The Road Transport Department (JPJ) has offered small relief to flood victims who are facing issues with lost or damaged physical road tax, grants or licence.
According to the department, these documents do not need to be replaced as they can all be accessed through the MyJPJ app.
JPJ Director-General Datuk Aedy Fadly Ramli stated that this is in line with JPJ’s transition towards full digitalisation in the future.
He added that by registering on the application, enforcement agencies such as JPJ can also verify the authenticity of the documents.
Meanwhile, individuals who do not yet have MyJPJ only need to register to access digital documents such as driving licences, road tax, grants, and the Vehicle Ownership Certificate (VOC).
“There is no need to worry, as those affected (by the floods) do not need to make replacements.
“The responsibility for determining the validity of licences or road tax lies with the enforcement agency itself, and we are also moving towards digitalisation,” he said.
Volkswagen Passenger Cars Malaysia (VPCM) today launched its annual Volkswagen Cares initiative supporting Volkswagen owners affected by recent flood events across the country.
As part of this initiative, VPCM is offering 30% discount on genuine parts for flood-affected vehicles between October 1, 2024 to March 31, 2025, available at every authorised Volkswagen service centre across Malaysia.
Additionally, VPCM is providing a complimentary vehicle inspection to assess the extent of flood damage and recommend necessary repairs. This service aims to ensure the safety and reliability of all affected vehicles as part of its comprehensive after-sales care programme.
VPCM is also offering an easy payment plan where owners can spread their repair bills over six or twelve months at 0% interest. This initiative underscores Volkswagen’s commitment to customer care during challenging times whilst ensuring peace of mind.
Owners are encouraged to download the Volkswagen Cares App from the Apple App Store or Google Play Store to redeem their flood relief support voucher and book an appointment. The app also provides access to a range of other benefits and services designed to enhance the Volkswagen ownership experience.
VPCM continues to prioritise the needs of its customers by extending reliable and affordable offers, including guaranteeing the use of genuine Volkswagen parts and expert repairs, towards ensuring the safety, reliability, and longevity of their vehicles.
The Northeast Monsoon, or the monsoon season, reared its ugly head last November and is expected to continue until March 2025.
During this period, numerous regions have been affected by flooding due to incessant heavy rainfall lasting several days. Naturally, we advise against driving in these areas. However, if you must do so for unavoidable reasons, here are some useful tips to consider:
Assess the depth of floodwaters
The first thing you should do before attempting to drive through floodwaters is to assess their depth. Look for various indicators to gauge the level of flooding. For instance, ensure that the water does not exceed the midpoint of your vehicle’s tyres.
Additionally, observe the waterline on nearby objects, such as trees, walls, or road dividers. Keep in mind that vehicles like pickup trucks and SUVs can navigate deeper waters than sedans or hatchbacks.
Turn off the air-conditioning system
Before you enter the water, ensure that your vehicle’s air conditioning system is switched off. This is crucial, as the fan can potentially draw water into the engine through the intake, which may cause severe engine damage.
Moreover, turning off the air conditioning will give your engine a bit of extra power to help you navigate through the floodwaters more smoothly.
Avoid accelerating excessively
Some may think that driving faster is a better way to quickly traverse flooded areas. This is a misconception. The safest approach is to enter the water slowly, as this minimises splashing and reduces the risk of water entering the vehicle.
Also, ensure that you wait until the vehicle in front of you has completely cleared the floodwaters before proceeding. Once you emerge from the water, gently pump the brakes several times over a short distance to dry the brake discs.
Do not attempt to restart the engine if it stalls
It’s important to remember that there is a constant risk of your vehicle’s engine stalling while navigating floodwaters. If this occurs, do not attempt to restart the engine, as doing so may cause further damage.
Instead, exit the vehicle as quickly as possible and move to a safe area. Contact your insurance provider for towing services and wait for help to arrive.
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