Tag Archives: 3s

Harmony Auto opens new BYD 3S in Hartamas Shopping Centre

Harmony Auto, a leading vehicle distributor group from China, today launched its first BYD 3S center at Hartamas Shopping Centre.

Covering an area of approximately 8,000 square feet, this 3S center provides a variety of facilities designed to enhance the customer experience.

It consists of a spacious vehicle display area, a luxurious waiting lounge for customers, special consultation rooms, and a vehicle delivery area.

For added comfort, the customer reception area for post-sales transactions – combining modern design with personalized service processes for each customer – seamlessly extends from the shopping center car park.

There are six parking spots available outside, each equipped with four charging stations for use by BYD owners.

With meticulous design plans, this center not only facilitates customer access but also reflects BYD’s commitment to sustainable mobility solutions.

Liang Xinyue, BYD’s General Manager for Asia-Pacific, who launched the premises, said, “The opening of the BYD Hartamas outlet in a mall not only brings new vitality to the Malaysian market but also injects new momentum into introducing Malaysia’s green travel”.

He added that the location is ideal as it offers both the convenience of shopping for BYD products and customer car servicing.

Liang believes that the number of BYD customers in Hartamas and the surrounding areas is growing, and the opening of this new center aims to meet the demand from customers looking for environmentally friendly vehicles.

Harmony Auto’s BYD Center is also equipped with a Service and Parts Center set to be completed in the fourth quarter of this year.

With the 3S center fully operational, the BYD Hartamas 3S center will be the first located within a shopping center.

Nissan opens new 3S centre in Muar, features Nissan Retail Concept

Another 3S Nissan service center has been opened in Muar, Johor, and is operated by NM Supreme Sdn Bhd. This 8,000 square feet 3S center also features the Nissan Retail Concept for an enhanced post-sales experience for customers.

The Nissan Retail Concept aims to innovate Nissan dealerships and deliver world-class service standards to customers worldwide. It focuses on showcasing the Nissan brand value throughout the customer’s time at this flagship center, whether for test-driving the latest models or bringing in their cars for routine servicing.

Every touchpoint of the retail convenience facilities adhering to the NRC concept has been designed and refined to deliver enjoyment and satisfaction to customers.

The sales area of this 3S center can accommodate up to six vehicles. It also includes four service bays with a daily service capacity of 16 vehicles.

The service area, spanning over 4,000 square feet, is managed by a team of six trained and professional technicians.

Moreover, a comfortable customer waiting area has been designed and equipped with WiFi facilities, as well as complimentary food and beverages.

“The initiative to innovate Nissan dealerships in line with the NRC concept is to ensure that our customers receive world-class service at top-notch facilities aligned with the global Nissan brand experience,” said Khoo Cheng Pah, Chief Executive Officer of Edaran Tan Chong Motor.

The NM Supreme Sdn Bhd 3S center is located at No. 106, Jalan Meriam, 84000 Muar, Johor. It is open during operating hours as follows:

Showroom
Monday – Saturday: 9 am – 6 pm
Sunday: 10 am – 5 pm
Public holidays: Closed

Service center
Monday – Friday: 8:30 am – 5:30 pm
Saturday: 8:30 am – 1 pm
Sunday and public holidays: Closed

Chery officiates new 3S centre in Nilai, Negeri Sembilan

Chery Auto Malaysia is proud to introduce a new Chery showroom and service centre in Negeri Sembilan, owned and operated by dealer-partner SS Mobile Sdn Bhd.

Situated at PT 10848, Jalan Desa Cempaka, Taman Desa Cempaka, 71800 Nilai, Negri Sembilan the new 3S centre spans 310 square meters, offering customers a comprehensive experience in vehicle viewing, customer service, and maintenance.

Customers can view the full fleet of Chery vehicles in the showroom, and experience the customer lounge, service centre and workshop. The service centre boasts adequate service bays staffed by trained Chery technicians.

“With the opening of the Chery Nilai dealership, we can now better serve customers in Negeri Sembilan. Customers who previously had to travel from Nilai to Seremban for Chery vehicle services will no longer need to make that journey,” said Soon Boon Ping, Network Director of Chery Auto Malaysia who officiated the Chery Nilai dealership together with Dato’ Johnny Chan, Chief Operating Officer of SS Mobile Sdn Bhd.

The showroom is open daily – from 9am to 6pm (Monday – Sunday and Public Holidays). While the service centre is open from 9am to 6pm (Monday – Friday) and from 9am to 1pm (Saturday); closed on Sundays and Public Holidays.