Smart Malaysia has introduced a customer loyalty programme powered by the Geno W3-D2C blockchain system (Web3 Direct-to-Customer) to enhance the customer experience.
The programme provides a transparent ecosystem that allows customers to earn exciting rewards through everyday activities such as social interactions, making referrals, and driving.
By participating in these daily activities, customers can accumulate smart Points, a form of reward points that never expire and are secured on blockchain-based smart contracts.
There are three main ways to earn points: Social-to-Earn, Referral-to-Earn, and Drive-to-Earn. Below are the reward points available for each activity or task completed:
Using the Hello smart app, customers can redeem their accumulated points for various exclusive rewards such as EV charging credits and official Smart merchandise.
According to the company, the charging redemption offers significant value, providing electric vehicle owners with cost-effective ways to recharge, thereby enhancing the overall driving experience.
“At Smart Malaysia, we believe customer loyalty goes beyond traditional rewards programmes. Our new loyalty initiative is designed to create meaningful connections with our customers and recognise their engagement with the brand,” said Zhang Qiang, CEO of PRO-NET.
Smart Malaysia has announced that the smart #3 electric crossover has been awarded the title of Best Compact Premium EV at the 2024 Car of the Year (COTY) Awards organized by Carlist.my and Wapcar.
According to Zhang Qiang, the Chief Executive Officer of PRO-NET, “This award is a testament to our strong commitment to delivering an exceptional fully electric crossover experience for our customers.”
“The smart #3 has received an outstanding reception among Malaysians, and we are very grateful to the judges and the smart supporters for this recognition,” he further explained.
Officially launched in the middle of last year, the smart #3 is available in three main variants: Pro, Premium, and the sportier Brabus version.
The Pro and Premium variants are powered by a single rear-wheel-drive electric motor delivering 272 hp and 343 Nm of torque, while the Brabus variant features an additional electric motor on the front axle, bringing the total power output to 428 hp and 543 Nm.
As standard, the smart #3 offers a driving range of 455 km, or 415 km for the Brabus variant.
The smart #3 is priced from RM175,000 to RM255,000.
Several months after the unveiling of the Concept #5 model, smart has finally introduced the new crossover model #5 2025.
At its core, the smart #5 is a mid-size premium SUV, sporting a boxy body shape with dimensions that rival those of the GLC-Class SUV.
Here’s what you need to know about the smart #5:
Dimensions
The smart #5 measures 4,705 mm in length, 1,920 mm in width, 1,705 mm in height, with a wheelbase of 2,900 mm. In comparison, the smart #5 boasts larger dimensions than the Mercedes-Benz GLB-Class, but slightly smaller than the GLC-Class.
Storage Space
Due to its larger size compared to the smart #1 and #3, the smart #5 offers more storage space within the cabin, with a cargo capacity of up to 1,530 liters. Additionally, there is also a ‘frunk’ space at the front suitable for storing smaller items.
Premium Cabin
Luxurious features loaded into the cabin include zero-gravity seats, premium leather upholstery, oak wood trims, a Sennheiser audio system with 21 speakers, and ambient lighting system with 256 color options available.
The dashboard houses a 10.3-inch digital cluster screen, along with two 13-inch screens displaying the AI avatar Leo, and a 25.6-inch augmented reality heads-up display.
Furthermore, the rear seats come with heating and adjustable recline functions, power sunshades, first-class cabin-style LED reading lights, and a special comfort mode that provides extra legroom. The rear seats can also be folded down to provide a comfortable sleeping space.
Can travel up to 740 km
The smart #5 comes equipped with a 100 kWh battery pack, providing a driving range of 740 km (CTLC data). The 800-volt charging technology enables fast DC charging, allowing the battery to be charged from 10-80 percent within 15 minutes.
According to information from the Chinese ministry’s website, the smart #5 will be offered in RWD versions with 335 hp or 358 hp, while the all-wheel-drive (AWD) version combines a front electric motor with 221 hp with options for rear electric motors of 358 hp or 416 hp.
Exterior Features
Unlike the more rounded appearance of the smart #1 and #3, the smart #5 presents a more rugged and robust look. The main headlights feature a more angular shape, complemented by body protection cladding, integrated door handles, and aerodynamic rims with floating center caps.
Owners seeking a more rugged version can opt for the Summit Edition, which adds roof-mounted light bars, side step boards, a ladder, underbody protection, more aggressive rims, a trailer hitch, and storage boxes that can be mounted on the C/D pillars.
Following the launch of smart #3 at Pavilion Bukit Jalil and also at Setia Alam Convention Centre (EVx), smart Malaysia has announced that the smart Tour this time will be held at Bangsar Shopping Centre this weekend, from July 31 to August 4, 2024.
The smart Tour Brand Roadshow is an exhibition of smart vehicles that brings the innovative smart #1 and #3 vehicles closer to potential owners like you. This exhibition will provide in-depth information and live demonstrations of the latest features of smart vehicles including V2L capability and the Hello smart App function.
smart Malaysia invites all electric vehicle enthusiasts to see and experience the sophistication of smart #1 and #3 Pro, Premium, and BRABUS models for themselves.
Additionally, you have the opportunity to enjoy special Brabus Fever offers and receive rewards worth up to RM30,000 for the smart #1 Brabus.
Here is the schedule of locations and dates for the smart Tour Brand Roadshow:
For reference, here are the prices of the latest smart models:
Pro-Net also announced several warranty packages during the launch, including:
22kWh smartCharge home charger worth RM3,200
Accessories package worth RM2,500
V2L adapter worth RM800
Complimentary 60GB internet data for 5 years
Standard warranty package
In addition, the standard warranty for the smart #3 includes a 4-year unlimited mileage vehicle warranty, an 8-year/150,000km high-voltage component warranty, an 8-year/200,000km battery warranty, and 24/7 roadside assistance.
In terms of specifications, the Pro variant has a 49kWh battery, while the Premium and Brabus variants have a 66kWh battery.
The Pro and Premium variants feature a single rear electric motor with an output of 272hp and 343Nm torque, allowing acceleration from 0-100km/h in 5.8 seconds.
The smart #3 Brabus, on the other hand, has two motors on the front and rear axles, with a total power of 428hp and 543Nm torque. As the #3 Brabus is an AWD vehicle, its acceleration from 0-100km/h is much faster, around 3.7 seconds.
The maximum speed for all variants is 180km/h. The driving range is approximately 455km for the Pro and Premium, and 415km for the Brabus.
Both the BRABUS and Premium variants offer the best-in-segment 22kWh AC charger with the ability to charge the battery from 10 to 80 percent in less than 3 hours.
Furthermore, the smart #3 also enhances the latest safety technology, with 23 high-precision sensors supporting 21 ADAS functions to ensure driver safety on the road.
Standard features of the smart #3 include a Panoramic Halo Roof, CyberSparksLED+ with adaptive lighting assistance, and an illuminated front grille.
As reported earlier, the smart Malaysia has now showcased the #3 for the first time to the public. The unveiling took place at the Malaysia Autoshow 2024 at MAEPS, Serdang, marking the electric SUV’s debut in Southeast Asia.
The price has not been revealed, but smart Malaysia has announced that reservations for the smart #3 are now open.
Three variants are being offered: BRABUS, Premium, and Pro. The Pro variant comes with a 49kWh capacity battery, while the Premium and Brabus variants have a 66kWh battery.
The Pro and Premium variants are equipped with a single rear electric motor, delivering an output of 272hp and 343Nm torque, accelerating from 0 to 100 in 5.8 seconds.
The smart #3 Brabus, on the other hand, is equipped with two motors on the front and rear axles, with a total power of 428hp and 543Nm torque. The #3 Brabus, being an AWD vehicle, accelerates from 0 to 100 much faster, in approximately 3.7 seconds.
The maximum speed for all variants is 180km/h. The driving range is approximately 455km for the Pro and Premium, and 415km for the Brabus.
Both the BRABUS and Premium variants offer the best-in-segment 22kWh AC chargers, capable of charging the battery from 10 to 80 percent in less than 3 hours.
The smart #3 has been enhanced with the latest safety technology, featuring 23 high-precision sensors supporting 21 ADAS functions to ensure driver safety on the road.
Standard features of the smart #3 include the Panoramic Halo Roof, CyberSparksLED+ with adaptive lighting, and illuminated front grille.
Customers can book the smart #3 through their nearest authorized smart dealer or via the Hello smart Application. Customers who place early reservations have the opportunity to receive exclusive official smart merchandise worth up to RM1,500.
This limited offer is reserved for the first 333 customers, with a refundable booking fee of RM1,000.
smart #1 Pricing Update
Additionally, smart Malaysia announced the revised prices for the smart #1:
smart #3 Premium – RM209,000
smart #1 Pro – RM169,000
smart Malaysia is also offering a complimentary 4-year vehicle service package to existing owners of the smart #1 Premium and Pro models.
Recently, smart Malaysia conducted a preview session for its latest model, the smart #3, exclusively at the Pro-Net headquarters. We had the opportunity to get a closer look and even test drive the smart #3 on the Proton test circuit in Shah Alam. But first, a little background.
Background
For those who are uninitiated, smart is now owned by Geely and Mercedes-Benz, focusing solely on producing fully electric vehicles (EVs) at the moment.
The smart #3 is not just a sportier coupe version of the #1; it comes with several technical differences. Firstly, it is built on the Sustainable Experience Architecture (SEA) platform shared with the #1 and several models under the Geely group.
In broad terms, the smart #3 is longer and wider than the #1 but lower, with approximately an 80mm difference between the two. Therefore, theoretically, the smart #3 is expected to offer more stable handling, right? We’ll discuss this further.
Unique features of smart #3
One distinctive feature of the smart #3 is its curved coupe-style roof, unlike the straight roof of the #1. The roof of the smart #3 has unique color play on the A-pillar and C-pillar, giving it a ‘floating roof’ effect.
Other features include front and rear LED lights, flush door handles, frameless windows, and illuminated logos. The smart #3 is also more aerodynamic than the #1, with a drag coefficient of 0.27 (0.29 for the #1).
Specification details
The lineup offers variants similar to the smart #1: Pro, Premium, and Brabus. The Pro variant has a 49kWh battery, while the Premium and Brabus variants come with a 66kWh battery.
The Pro and Premium variants have a single rear electric motor with an output of 272hp and 343Nm of torque, achieving 0-100 acceleration in 5.8 seconds.
On the other hand, the smart #3 features two motors on the front and rear axles, delivering a total power of 428hp and 543Nm of torque.
As the #3 Brabus is an AWD vehicle, its 0-100 acceleration is much quicker, around 3.7 seconds. The maximum speed for all variants is 180km/h, with a driving range of approximately 455km for Pro and Premium, and 415km for Brabus.
Initial impressions
So, how was the initial drive of the smart #3? From our experience on Proton’s high-speed oval track, the smart #3 accelerates smoothly.
The Premium variant reaching 100km/h in 5.8 seconds is more than sufficient. Imagine cruising this smart #3 on the highway; a smooth acceleration means easier lane changes and smoother traffic flow. Agree?
We also tested the dynamics at Pro-Net’s provided dynamic section, including figure-8, slalom, and straight-line acceleration. The smart #3’s chassis felt sturdier and agile due to its stiffer springs, shock absorbers, and anti-roll bars compared to the #1, giving it a sportier character.
The technical changes seem crucial and complement the sporty appearance of the #3. Turning in the figure-8 felt stable, with smooth torque delivery at low speeds.
This makes it suitable for everyday city driving by regular motorists. Among our experiences, the slalom tested the chassis stability, tire grip limits, and power delivery. The smart #3 easily reaches grip limits due to its rapid torque delivery, following your right foot’s commands.
However, the safety systems and strengthened chassis ensure the car remains in control and assists the driver in navigating through various situations. Body roll is noticeably reduced, making the smart #3 more nimble and agile when changing directions while accelerating and braking.
Overall, the smart #3 exhibits a distinct character compared to the #1, suitable for young buyers seeking an enjoyable EV for daily driving. Stay tuned for our extensive daily test drive report in both city and long-distance driving once we receive the smart #3 test unit shortly.
In the meantime, you can visit the Malaysia Autoshow 2024 from May 22 to May 26, 2024, as the smart #3 will make its debut appearance there. smart Malaysia representatives will be at Hall A2 (Premium Hall), MAEPS, Serdang.
In response to the growing demand for New Energy Vehicles (NEVs), Pro-Net has announced the expansion of its charging infrastructure network.
Since the introduction of a DC Charger at Proton’s headquarters in October last year, Pro-Net has taken proactive steps to expand the charging infrastructure across its Proton Edar dealerships.
Collaborating with partner Gentari, the organisation has deployed six DC chargers, totaling 12 charging bays, with each bay equipped with two nozzles. This rollout includes 50 kW, 100 kW, and 120 kW chargers, as well as three 60 kW chargers.
This is in addition to the chargers at existing smart dealerships, which include 5 DC chargers and 13 AC chargers, making it a total of 22 charging bays across Peninsular Malaysia.
Pro-Net said it has imminent plans to introduce additional charging infrastructure as part of its dealership expansion network in Sabah.
Currently, over 70% of public charging points are accessible through the Hello smart App, thanks to strategic partnerships with industry leaders such as chargEV, JomCharge, and Gentari.
The app allows users to effortlessly access the charging map from Proton Edar and Smart Malaysia dealerships.
WITHIN less than two months since its launch on November 21, 2023, smart Malaysia reported that it has recorded 200 registrations for the smart #1.
According to smart, users and customers have provided positive feedback on the smart #1 with its unique Mercedes touch and Geely’s latest technology.
As a kickoff for 2024, smart Malaysia has announced enhancements to the Hello Smart App, providing users with a smoother and more convenient ownership experience.
The updated app now facilitates payments with debit or credit cards, allowing owners to pay for their vehicle’s charging, or purchase in-car internet data directly through the app. The prices for internet data are set at RM8 for 1GB, RM21 for 3GB, and RM30 for 5GB.
One of the main features within the Hello Smart App is the integrated charging station map, providing access to 70% of public charging stations nationwide.
In addition, the app also streamlines the loan application process, setting a new standard for EV ownership that is more easily accessible.
‘The Lóng龙 Drive’ contest by smart Malaysia
In addition, smart Malaysia is holding a contest offering a holiday prize for test driving the smart #1. Through the ‘The Lóng龙 Drive’ social media contest, participants have a chance to win an all-expenses-paid trip to Melaka.
Other prizes include TnG e-wallet vouchers worth up to RM200 and limited edition smart Angpao packages. Visit the Facebook or Instagram social media pages for entry details and further information.
Competitive Rates and Free smartCharge Home Charging
With the purchase of any smart #1 variant – BRABUS, Premium, or Pro – customers have the opportunity to benefit from a free smartCharge home charger worth RM3,200.
It comes with a two-year warranty and charging credit, valid for purchases made until January 31, 2024. Additionally, buyers can take advantage of low-interest rates, as low as 1.15%, through selected bank offers.
THE first electric vehicle (EV) introduced by smart Malaysia, the smart #1, has received 1,000 bookings within about two weeks of its launch.
“The success of smart #1 reflects not only the excellence of our product but also our dedication to providing a seamless and enjoyable ownership experience.
The comprehensive warranty coverage, complimentary packages, and the smartCharge Home Charger offer are a testament to our commitment to customer satisfaction,” said Zhang Qiang, Chief Executive Officer of smart Malaysia.
Zhang added that delivery is also a pivotal aspect, and his team is diligently working to ensure timely delivery of cars to customers.
For the Malaysian market, the smart #1 is offered in three variants, namely Pro, Premium, and Brabus, with prices ranging from RM189,000 to RM249,000.
The car comes with an eight-year/200,000 km high-voltage battery warranty, an eight-year/150,000 km high-voltage component warranty, a four-year unlimited mileage vehicle warranty, and a two-year unlimited mileage spare parts warranty. Customers also benefit from 24/7 roadside service assistance.
Other perks include a complimentary accessories package worth RM2,000, a five-year Internet data plan of a total of 60GB, and a limited-time offer of a complimentary smartCharge Home Charger valued at RM3,200. This special offer is valid until 31 December 2023.
EDARAN Otomobil Nasional Berhad (EON) is embarking on a new chapter with the official opening of its first 3S smart dealer in Glenmarie today. This also signifies EON’s presence in the electric vehicle (EV) market.
With a spacious 4,362 square feet area, the showroom can accommodate three cars in the main display area and one unit for delivery space. Additionally, for the comfort of visitors and customers, it is equipped with a dedicated waiting area complete with a café, discussion space, children’s playroom, and complimentary WiFi.
For post-sales services, the 3,716 square feet service area includes four service bays, two of which are dedicated to servicing and maintenance, one for tire alignment, and one for high-voltage service. There are also eight customer parking spaces, two 22kW AC chargers, and one 60kW DC charger.
Akkbar Danial, Chief Automotive Distribution Officer of DRB-Hicom, stated: “We expect the opening of this 3S smart dealer to play a crucial role in meeting the increasing demand for the smart #1 and make a significant impact in the local EV market.”
EON has invested nearly RM4 million in this Glenmarie smart showroom. It operates from Monday to Saturday, from 8:30 am to 5:30 pm, and on Sundays and public holidays, it is open from 10:00 am to 4:00 pm.
For further information, visit www.eon.com.my.
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